Shipping policy

Order Processing Time

All orders are processed within 2–7 business days. This timeframe includes the production of your custom items by our print-on-demand partners, Printful and Printify.

Estimated Delivery Times

Delivery times vary based on the destination and the fulfillment partner:

  • United States:

    • Printful: 3–4 business days

    • Printify: 2–5 business days

  • Europe:

    • Printful: 6–8 business days

    • Printify: 10–30 business days

  • Australia:

    • Printful: 2–14 business days

  • Japan:

    • Printful: 4–8 business days

  • International:

Please note that these are estimated delivery times and actual delivery may vary.

Shipping Costs

Shipping costs are calculated at checkout based on the product type, destination, and fulfillment partner. We strive to offer competitive shipping rates and occasionally provide free shipping promotions.Printify+4Printful+4Printify+4

Order Tracking

Once your order is fulfilled and shipped, you will receive a confirmation email containing tracking information. Please allow up to 48 hours for the tracking details to update.Printful+1Shopify+1

Customs, Duties, and Taxes

International orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the recipient. We recommend checking with your local customs office for more information.files.cdn.printful.com

Incorrect Addresses

Please ensure that your shipping address is correct at the time of order. If an order is returned due to an incorrect or incomplete address, we can reship the order at your expense.Printful+2files.cdn.printful.com+2Printful+2

Lost or Delayed Orders

If you haven't received your order within the estimated delivery time, please:

  1. Check your shipping confirmation email for any address errors.

  2. Contact your local post office to inquire about the package.

  3. Check with neighbors to see if the package was delivered to them.files.cdn.printful.com

If you've completed these steps and still haven't received your order, please contact us at [your support email] with your order number.files.cdn.printful.com

Returns and Exchanges

Due to the custom nature of our products, we do not accept returns or exchanges unless the item is defective or damaged. If you receive a defective or damaged item, please contact us within 30 days of receipt with photos of the issue, and we will arrange for a replacement or refund.

Note: This policy is based on the guidelines provided by Printful and Printify. For more detailed information, you can refer to their official policies: